Big Star CJDR FAQ

Big Star CJDR is at 15711 Gulf Freeway, Webster, TX 77598.

Yes. Big Star CJDR is part of Ken Garff Automotive Group, a family business that started selling cars in 1932 in Utah. Ken Garff today operates about 70 dealerships across nine states and more than 26 brands.

Big Star CJDR is part of Ken Garff Automotive Group, which owns Texan CJDR, Big Star Ford, Big Star Buick GMC, Texan GMC, Big Star Honda, Big Star Hyundai, and Big Star Cadillac.

We put people first. Our favorite three words are “We Hear You,” and our team follows the R.I.G.H.T. values: Above Anything Else, Do The Right Thing, One Step at a Time, Actions Speak Louder, and Stronger Together.

We serve the Houston area, including Webster, Clear Lake, League City, Friendswood, Seabrook, Kemah, Nassau Bay, Pearland, Pasadena, and Dickinson.

Our Sales Department is open Monday through Saturday from 9:00 AM to 8:00 PM. We are closed Sunday.

Service is open Monday through Friday from 7:00 AM to 6:00 PM and Saturday from 7:00 AM to 2:00 PM. We are closed Sunday.

Parts is open Monday through Friday from 7:00 AM to 6:00 PM and Saturday from 7:00 AM to 2:00 PM. We are closed Sunday.

The collision center is open Monday through Friday from 7:00 AM to 6:00 PM and Saturday from 8:00 AM to 12:00 PM. It is closed Sunday.

No. All departments, including the collision center, are closed on Sundays.

Sales and main line: (281) 699-2793. Service: (281) 800-5282. Parts: (281) 779-8547. Commercial: (281) 929-9708.

We carry the Ram 1500, 2500, 3500, Chassis Cab, ProMaster, and ProMaster EV. Browse new Ram inventory.

We carry the Jeep Cherokee, Compass, Grand Cherokee, Grand Cherokee L, Grand Cherokee 4xe, Wrangler, Wrangler 4xe, Gladiator, Wagoneer, Grand Wagoneer, and Wagoneer S. Browse new Jeep inventory.

We carry the Dodge Challenger, Charger, Durango, and Hornet. Browse new Dodge inventory.

We carry the Chrysler Pacifica, Pacifica Plug-in Hybrid, and Voyager. Browse new Chrysler inventory.

Yes. We offer electric and plug-in hybrid models, including the Ram ProMaster EV, Jeep Wagoneer S, Dodge Charger Daytona, Jeep Wrangler 4xe, Jeep Grand Cherokee 4xe, Dodge Hornet R/T, and Chrysler Pacifica Plug-in Hybrid. See our EV and hybrid page.

Yes. Call our commercial line at (281) 929-9708. Browse commercial vehicles.

Offers change monthly and have eligibility requirements and expiration dates. See current new vehicle specials, pre-owned specials, and service offers.

Yes. Every Ken Garff Certified Pre-Owned vehicle passes a 118-point inspection and includes a limited warranty, roadside assistance, and additional perks. Shop certified vehicles.

Big Star CJDR sells all brands of used vehicles, not just Chrysler, Dodge, Jeep, and Ram. Search used inventory.

Yes. Inventory changes often, so check our used vehicles under $20K page for current options.

Yes. You can get an online trade-in value before you visit.

Yes. Submit your vehicle's information online and you'll receive a real offer that's good for 7 days. You get paid fast, and you don't need to buy a vehicle from us. Sell to us.

Yes. Apply for financing online for new and pre-owned vehicles.

Yes. See our service financing page.

Yes. Learn about vehicle protection.

Schedule service online or call our Service Department at (281) 800-5282 during business hours.

Big Star CJDR services nearly all makes and models. Some specialty highline makes and models are exceptions. Call (281) 800-5282 before you schedule if you'd like to confirm your vehicle can be serviced.

Yes. As an authorized Chrysler, Dodge, Jeep, and Ram dealer, we perform factory warranty repairs and recall service. You can also run a free recall check.

Yes. The Big Star CJDR Collision Center, called Big Star Collision, is at 17717 S. Freeway, Pearland, TX 77578. Call (281) 607-9037.

It repairs vehicles with anything from minor dents and dings to major collision damage. Every repair has a lifetime limited warranty for as long as you own your vehicle. See the dealer for details.

Yes. Our team can help you file your claim and works with your insurance carrier so the proper repairs are performed. We also offer direct billing to the insurance carrier, though not all carriers agree to it.

Yes. Our parts department supplies genuine Mopar parts and accessories for Chrysler, Dodge, Jeep, and Ram vehicles. Order parts or call (281) 779-8547.

Yes. You can start your purchase or lease online and finish with our team at the dealership. Learn more about buying online.

An appointment is not needed for a test drive but is recommended, so the vehicle is ready and waiting when you arrive. Call (281) 699-2793.

Bring a valid driver's license and proof of insurance. If you're financing, bring proof of income such as recent pay stubs. If you're trading in, bring your title, registration, and any loan payoff information.

In addition to the vehicle price, expect applicable tax, title, and license fees and our dealer documentation fee of $225. Our team provides an itemized price breakdown before you sign.

Yes. View current openings on the Ken Garff careers site.

Yes. Through the We're Here For You program, we support projects like revitalizing community centers, providing meals and household items for local families, and buying supplies for teachers. Our Texas dealerships also packed over 1,100 backpacks with school supplies for Houston area elementary students.

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