Customer Testimonials
Great service,and and incrEDIBLE rates
Ryan and Dorena gave me the best customer service . Very satisfied. Very good communication. Very professional.
I want to thank Irma Salinas for keeping me up-to-date on my jeep wrangler when is was in the shop for repairs. For the past five years I've been coming here for my oil change since I bought my jeep here and always received excellent service
Sergio is a great salesperson. He made the whole process smooth I’ve bought multiple vehicles from him. Very fine young man.
Great service ,great salesman
Hats off to Sergio and his team. Never made us feel pressured instead helped answer all our questions. 10/10 recommend
It was wonderful Mr Joshua Garza was the best
Josh G was great highly recommend him if you’re looking for a new vehicle.
Zach Tauch is awesome! Great service advisor to work with! Communicated well, kept me updated, when over diagnosis and my options, and got everything done as promised and even earlier in the day than expected!
This was a covered oil change tire rotation service
I did not have an appt but my Jeep needed prompt attention. The Service Tech, Jasmin, welcomed me and accepted my vehicle for evaluation without hesitation.
⭐⭐⭐⭐⭐ I had an amazing experience at this dealership! Richard Fernandez was absolutely wonderful to work with. He was friendly, professional, patient, and very helpful throughout the entire process. He answered all my questions, made sure everything went smoothly, and never made me feel pressured. It’s not every day you come across someone who genuinely cares about providing great customer service. I highly recommend Richard and this dealership. Thank you for making the experience such a great one!
Richard Fernandez did an outstanding job helping me buy a new jeep for my wife and then i bought a 2500 limited that was an amazing deal best deal in the market
Sergio is hands down the realest sales dude. He helped my family get into a nice Jeep. Dude really put in the work. Listened, straight shooter, even talked to them about all the services that they got in the finance office. Made an experience round trip from begging till end. If my friends or family need a car I’ll make sure I’ll send them with this foo. Diría mi apa. Es la mera punta de el tren! 🚂 🔥
Get with Sergio to buy your next vehicle he was amazing
One of the best automotive service departments I ever worked with, very knowledgeable, professional, and guaranteed. Will send all my RAM truck friends over for all their service needs.
Sergio made our car buying experience very enjoyable he is very helpful and never felt pressured, very easy to work with 10/10 recommended
⭐⭐⭐⭐⭐ Outstanding experience at Big Star Chrysler Dodge Jeep Ram! Richard and Dennis were absolutely amazing! Their professionalism, hospitality, and exceptional customer service made the entire experience smooth and enjoyable. They truly went above and beyond to make me feel valued and appreciated. Highly recommend this dealership! Five stars all around!
Sergio was great if you ever in need of a jeep check him out. He made our entire process smooth. Thank you Sergio
I will say a HUGE shout out to Sergio. He was nothing short of amazing. He made the entire process for my nephew amazing and smooth! Again thank you so much!
Sergio ( wonderful helper and great guy)
I give 5 stars for the service dept staff and work quality of the mechanics. I’m removing a star because the ABS part cost is over the top. The dealer charged me over $3000 for the same part I could buy on Mopar web site for $1333.
By far, the best vehicle purchase experience I have had. The salesmen Richard and Jesse were easy to work with. Appointment was timely and they had everything ready to go for review quickly. The manager Ryan was just as cooperative, worked with me on some additional upgrades for the truck and made everything affordable, rolled it into the package, and easy to agree to. Very pleased with this dealership as a whole and highly recommend!
Great service
If you are looking to buy a car I cannot recommend Sergio enough! He has provided my family and I with nothing but excellent service every single time. From the moment you work with him, he makes you feel welcomed, valued, and genuinely cared for. He goes above and beyond to make sure everything is taken care of, answers any questions you may have, and makes the entire experience smooth and stress-free. What truly sets Sergio apart is the way he treats you like family rather than just another customer. It’s rare to find someone who genuinely cares about ... Read More Google - Oct 25, 2026
Sergio was very helpful and knowledgeable. I have the perfect vehicle for my needs! Would recommend. I'll be back for another.
Sergio G. did a great job. Phenomenal service!
Didn't feel they did the best they could havr. Trying to charge an interest rate of 31 apr i said no then got it slightly lower not much but my daughter needed her car now so excepted the rate normally I would of just walked away.
(Translated by Google) Excellent service from Sergio and his team. 100% recommended. (Original) Excelente servicio de Sergio y su equipo. 100% recomendado
Happy with my purchase, Sergio was great. 10/10 recommend
⭐⭐⭐⭐⭐ Exceptional Service from Sergio G.!
From the moment we walked in, Sergio G. made us feel welcomed and valued. He was professional, knowledgeable, patient, and genuinely committed to making our car-buying experience a positive one. Purchasing a luxury vehicle is a significant investment, and Sergio went above and beyond to make the process as smooth and stress-free as possible.
What we appreciated most was his willingness to listen to our needs, respect our family's budget, and work diligently to negotiate a price that made us comfortable moving forward. We never felt pressured or rushed into making a decision.
Thanks ... Read More Google - Oct 24, 2026
Sergio was easy to work with 10/10 recommended Definitely would work with him again!
Josh G was great!!! He helped me find a great wrangler rubicon
Dropped in to see about getting car checked out...offer Monday, but when I told them that my Grandson was going into the Marines Monday...they worked a miracle so that I could get it checked out!!!
Sergio was very helpful 10/10 recommend.
Sergio G. changed my mind about salesman he is really top notch good kid.
I had an amazing experience with Josh G. Highly recommend!! Was painless, seamless. He worked with me and I have my new vehicle. Thank you thank you ☺️
The employees assisted us with excellent service. Richard Fernandez is an amazing salesman. Highly recommend this Dodge dealership to anyone.
Excellent experience working with Dennis to purchase my new Jeep Grand Cherokee. Vest car buying experience we have ever had!
I had a great experience with everyone at Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake. Jesse helped me get my new Wrangler and DeJuan helped me with finance. The front desk receptionist was super helpful and present. Best coffee machine ever. Excellent experience.
Speedy Oil Change and great customer service. It was easy to schedule and talk to a customer service member
Gloria did her best. Warranty approval process took entirely to long and made dealership look bad
The service staff were prompt, dedicated, attentive, and friendly. I am very satisfied with the service I chose.. Thank-you.
The rep assisting me was quick to help, polite and she had great customer services skills. Jasmine thank you for your help. I will definitely be coming back.
The wait for the diagnostics is too long. Apart from that the service was ok
Service staff was very accommodating to my vehicle need !!👍 Waiting room was comfortable!! Thank you
The service dept. at Big Star did a terrific job servicing my Fiat 500. Gloria, my service person was very helpful.
Daniel was an amazing salesman. Very knowledgeable and straight to the point. No run-around or any extra ‘fluff’ you might get from someone else.
The service department team was very helpful. They help me keep up with what was going on through text message. I really appreciated that.
They were very nice. Everything got taken care of in a very tiny manner. They kept me updated on everything that was going on and when we had a slight issue leaving, they took care of it very quickly overall very satisfied with everything.
We went there to buy a use truck, they actually gave me what I asked for and got a killer deal. Even got a warranty! Thanks again for fast friendly service.
Had a great experience at Big Star! They worked with me and got me into an awesome new Jeep for a great price!
Luis was quick, precise, and delivered excellent service, we truly appreciate his professionalism and help.
Excelente servicio siempre, muy puntual y sobre todo te ayudar a tomar la mejor decisión
Brittany and Jason are awesome and took great care of me for my 2024 Dodgers Ram 2500.
I have been going to Big Star Dodge since 2017. I purchased my first brand new Dodge Charger in June 2020. Always received exceptional service. This last service was very different. I always wait for my vehicle and in the past the service coordinator would walk to you with your keys to let you know your vehicle was ready. This last time I was watching a movie on my phone and at the end of the movie I logged of and saw a text had come through 2 hours earlier that my vehicle was ready. This texting has taken away the personable experience ... Read More DealerRater - Mar 6, 2026
Friendly helpful courteous comfortable especially when you make an appointment for your oil change . The dealership is very clean.
The BEST buying experienced I’ve had in all my years. Bought a new company van. Will be buying another from them shortly. From my sales person, Richard Fernandez to the Manager, John, it was the best.
everyone was very nice and helpful. Made sure i was comfortable and communicated with me every step of the way
They did a awesome job on finding me a vehicle and they customer service was amazing
The sales and the financing process was very easy.. everything was explained to me. Thanks
Atención increíble . De parte de todo el personal . Jesse Jimenes excelente atención y respondió todas mis preguntas .
Great staff very helpful and answered all my questions. They got me a vehicle I really wanted.
Super happy with my 2026 jeep Sahara great service highly recommend Jose Torres was my sales person he is great explained the process very well
Very helpful. Great service. Helped weigh out my financing options. I Would recommend them to all my friends and family.
Great service at big star dodge Ram. Sales professional Josh was outstanding. He was honest and helpful.
company made me feel welcomed and gave me deal that i was happy with thanks
I have checked out many dealerships and search for my vehicle. But I found big star Chrysler, Dodge, Jeep understood my needs, and we're very helpful and fulfilling them. They are professional, they're sincere conservatives.Convince me that they are the best.I've ever seen
Walked in unsure if I was even going to buy from this dealership. My salesman JoshuaGarza was professional understood what I wanted and where I needed to be payment wise and down-payment as well. There was no haggling we simply agreed yes/yes and then not long after right into finance. Couldn't ask for a better experience.
Great service! Thank you to Kevin for putting me into a great truck and the finance team for really jumping through hops to give me a great deal! ALOT OF INVENTORY TOO!
The team was very Professional and listened to what I was looking for. I appreciate the way I was treated.
We loved Josh, our sales consultant. Hate that the advertised pricing is misleading! Ultimately got what we wanted! Loving our new SUV!
Great service very attentive, excellent customer service. Josh and all personnel were great! Thank you.
Great experience. TJ was very straightforward, easy to work with and made the buying process smooth. Would definitely buy there again.
Louis was great. He kept me informed and communicated with me through call and text.
Repeat customer! Big Star has always been good to us. Dennis and team were great to work with and made the transaction easy.
Always a great experience, knowledgeable techs, great customer service. Keep up the great work Big Star Dodge.
Straight to the point, open to working with you and always willing to make sure everyone wins, id buy from here again
Very friendly and professional staff. Very helpful, kind and outgoing. Very good job excellent great
Looks like much required changes were finally made. to improve the service department. Thank you.
Great Service. Great communications. Great work. Completed ahead of schedule. 100% satisfied with the work.
Service and Ram -employees are exceptional to this Dealership , the visit was a pleasant experience.
Great service from Kevin Thai and the manager Jacob for the atención an excellent service.
Brittany was great? Very positive, personable and offered suggestions. It was a bit to slow waiting to go into finance
Sales person was very helpful help use in getting the trk I wanted had good selection of trks and finance guy did great job to all round great dealership
The entire crew was excellent to work with on the servicing of my Jeep. Gloria kept me informed and made sure everything was done.
Luis was very patient and worked to get me a great deal on my 3500. This is my second vehicle from this dealership. It is a class act.
Enjoyable, low wait times. Great service. Treated better than other dealerships. Overall best experience I have ever had at a dealership.