Customer Testimonials
When you go here ask for Richard Fernandez he helped me get what I wanted. Great guy!
I am so happy with my experience here! Richard Fernandez was so pleasant!
Was there the other day and helped by richard fernandez. amazing service!
I had an absolutely amazing experience at Big Star! Brittany was incredible from the very beginning. She listened to my needs, was patient, helpful, and made the entire sales process feel comfortable and stress-free. She truly went above and beyond to help me get into a vehicle that worked for me.
Miranda in finance was also wonderful! She was professional, kind, and took the time to explain everything clearly. I never felt pressured or rushed.
I’m so grateful for both of them and the entire Big Star team for making this experience such a positive one. I absolutely love ... Read More Google - Aug 13, 2026
Got the price I wanted! Extremely happy about that! Richard Hernandez helped me
Super good customer service I was helped by Richard Fernandez!
I was helped out by Richard Fernandez. I was amazed at the deal I got and happy about the outcome
I highly recommend this dealership I was helped by Richard Fernandez.
Sales lady Carolina Lopez Galvez did an excellent job in showing me the vehicle I was interested in and provided excellent information on the vehicle I purchased. Highly recommended. Bilingual as well.
Had a great experience at Big Star. Found the truck I wanted and we got the numbers where I needed them to be. Done deal. Thank you Dennis.
Professional Team.
Beside the other dodge dealership that me and my brother in law went to . Big star was our third dealership that day. Y’all was the only ones that actually went out y’all way to find us what we were looking for. Mr Kevin is an amazing person he actually listen to us a broke down each option and answer all the questions that we asked. I would recommend BIG STAR DODGE to my friends.
Service advisor was very attentive to customers concerns. My vehicle was completed in the timeframe given. Free car was and carpet vaccum after the service was completed.. 5 stars
Senseless process start to finish. Brittany was awesome to deal with and extremely knowledgeable. Overall great experience
I can’t say enough great things about my experience with TJ at Big Star Dodge Clear Lake! He made the entire car-buying process easy, straightforward, and enjoyable. TJ was patient, attentive, and truly listened to what I was looking for. I never felt rushed or pressured, and he worked hard to make sure I was completely satisfied.
If you’re in the market for a new or used vehicle, do yourself a favor and ask for TJ. His customer service is exceptional, and he genuinely cares about helping his customers find the right vehicle. I highly recommend working with ... Read More Google - Aug 8, 2026
I had an excellent experience at Big Star Dodge Clear Lake thanks to TJ! From start to finish, he took great care of my car needs and made the entire process smooth, stress-free, and enjoyable. He was knowledgeable, professional, honest, and took the time to answer all of my questions without ever making me feel pressured.
If you’re looking to buy a vehicle at Big Star Dodge Clear Lake, I highly recommend asking for TJ. He truly goes above and beyond to make sure you’re taken care of. Thank you, TJ, for the outstanding customer service—I couldn’... Read More Google - Aug 8, 2026
My last experience at this establishment was the absolutely the worst, too much to put in a review. But my recent experience was way better, didn't see any of the employees I saw my previous visit.
Happy the process to buy my son his first cat was quick and easy. I’m typically scared to shop att a dealership assuming it’ll be a long haggling process, but I’d do it again at this dealership thanks to the professionalism and the spied of the process, which was important to me
Luis did a great job with a new jeep super quick great deal and good experience
Richard Fernandez was great very transparent and really gave me a great price. Definitely will be back!!
Omg Richard Fernandez was amazing after being a little indecisive at first not really knowing too much about cars he was able help me narrow down my options of what I did and didn’t like and after a little back and forth was able to set me up with a great deal. Forever grateful to Rich and all his car knowledge.
Great service when visiting. Richard Fernandez was very helpful.
Bought a Subaru ascent from Richard this past week. He was great and we didn’t have no issues
Beau was fantastic. Helped make my dream of owning a Jeep achievable! Went above and beyond with everything - definitely recommend.
I had an outstanding experience purchasing my new truck. From the moment I walked in, my salesperson Richard Fernandez was friendly, knowledgeable, and never made me feel pressured. He took the time to answer all of my questions, helped me find the perfect truck for my needs, and made the entire buying process smooth and stress-free.
Their honesty, professionalism, and excellent customer service really stood out. They kept me informed every step of the way and made sure I was completely satisfied before I drove off the lot. I couldn’t be happier with my new truck and the overall ... Read More Google - Aug 7, 2026
Irma Salina’s is one of the best Service Advisors. I will only want Her to be my Service Advisor every time I go to Big Star
Ask for Kevin!!!! My experience today was nothing short of amazing.... Thank you for giving your all into helping me make the perfect purchase. The Joshua and Kevin experience is what every car dealership needs......
Ms Irma was professional, prompt and proficient! She is a gem to the dealership business.
Luis did a great job with my Toyota easy smooth process super happy
Luis hooked it up with a new jeep lowered the price of the car to get to my payment great deal great process
I have only dealt with Homer in the parts department and did so long distance from Colorado. I couldn't find the part for my Ram and was given a recommendation from a CO Ram dealership to give Homer a call. Unbelievable service, professionalism and response from Homer. I owe him big time for doing what he did to make sure I received the part and got my truck back on the road weeks faster than Mopar anticipated. Thank you so much!!
Good service. Great people. Great deal. I'm very happy with my new truck!
Excellent buying experience from test drive to final paper work. Joshua Garza was our friendly and helpful sales consultant. Pricing on our Jeep was very fair and whole process was smooth.
Jesse was my salesman and he was OUTSTANDING!!! No haggling. No pressure. Just results. I will send all my friends here. Thank you Big Star!!!!
Irma was great to work with in the service department!
Great people and amazing service!!
Easy and professional
Luis did a great job on my new ram 1500 long star easy deal easy process and best deal in town
Came in bought a new whip with Luis easy smooth quick happy with my experience
Dealership experience was professional and enjoyable. They showed me several models that matched my budget and explained the features, specifications, and financing options.
(Translated by Google) Excellent and fast work (Original) Excelente trabajo y rapido
5 stars for Big Star. Big Star was able to correctly diagnose the issue with my vehicle. There was a short in the spliced in wiring harness installed by Braunability. A sigh of relief since Northwest Chrysler Dodge Jeep Ram is a crooked dealership that added an extra mile to the CarFax history when the vehicle was not even there, Chrysler corporate was completely useless, Braunability was completely useless. Braunability manufacturers and sells these expensive wheelchair accessible vehicles through their authorized dealer network and their authorized dealers cannot even diagnose the vehicles. The vehicle was taken to two different Braunability authorized ... Read More Google - Jul 26, 2026
Great service and a fast turnaround I dropped my truck off at 3:30 pm and it was ready by 7:30 am the next day it has a decal and they had the parts on hand they the years we have bought many vehicles from big star dodge our 2001 dodge ram my 2008 dodge ram mega cab dually two of our sons 1500 dodge ram and my 2025 dodge ram 2500 we never had any problems no pushy salesman no hassles just nothing but great service
I’ve been in the market for A Truck for a while and Luis helped me find the truck I wanted and gave me the best deal in the market
I’ve been looking around for a vehicle for a while now.. ended up coming across a pre owned vehicle and Luis was super professional and extremely helpful. Luis Torres is the man with the plan! Ask for him!!
Luis did a great job helping me find a new truck. He was extremely helpful and made the process extremely easy, and very straightforward!
Luis Mendoza was a pleasure to work with.
Luis sold me a purple Gladiator today and made everything so easy! He's friendly, knowledgeable, an efficient!
Big Star was easy to work with, My Wife and I test drove a couple of vehicles and then told them what we wanted to see in them. They brought a a 2026 Jeep Wrangler Sahara in the Granite which is a beautiful color it had what we were wanting and some, at a price that was good and even better with the discounts. So we Bought it the same day. Kevin Tran was our sales person, Carolina was out sick.
Very kind and knowledgeable
Great experience with parts and service staff.
As someone who also works in this industry, I was highly impressed with my experience at Big Star. My advisor Christian was extremely helpful, and polite. If I lived in this area, Big Star would be my go to for all service or sales needs.
Luis gave me a great deal on my new truck easy smooth process and he really did helo me out!!
I have been bringing my Dodge Durango here for maintenance every three months for 14 years, and thanks to them, it is still on the road in good condition. Thank you for the service—this is the best dealership.
Great service in and out in a reasonable amount of time
All of the staff there are very friendly and helpful. My turnaround for warranty work was over two weeks for approvals and about a week for labor work. I would recommend a better communication with the customer and MOPAR to expedite the approval process
Richard Fernandez , our salesman, was amazing! He went above and beyond to help us and make sure we got exactly what we wanted. Thank you for all your help and outstanding customer service. We truly appreciate it!
Great customer service
I needed a transmission flush I wanted to bring it to the dealer and make sure it was done correctly they waited on me right away and finally got the price for the service.
My experience with Big Star Was the best that I ever had in a car dealership servicing my vehicle
Found what I wanted, and they delivered a great deal for me!!!!... I LOVE my jeep. Thanks yall
Luis, our service advisor was amazing! Went above and beyond to take care of us.
Commercial Parts in and out
The service was timely and effective.
Excellent experience working with Dennis to purchase my new Jeep Grand Cherokee. Vest car buying experience we have ever had!
Luis helped me get the best deal in the market in my new truck thankful and happy with my truck
Luis and richard gave me the best deal on my dream truck the RHO BEST DEAL IN DOWN easy process and i wad able go shop around with no pressure thankful and happy with the ehole process
I had a great experience with everyone at Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake. Jesse helped me get my new Wrangler and DeJuan helped me with finance. The front desk receptionist was super helpful and present. Best coffee machine ever. Excellent experience.
Mr. German helped my family member purchase a vehicle. He was extremely helpful, knowledgeable and kind. Good customer service is hard to find!
Luis did a great job helping me find a new jeep at a great deal!
Went in as a first-time car buyer feeling so lost but left feeling so happy with the service I was provided and the vehicle I chose. Thank you to Richard for helping me through the whole process!
I had a great experience purchasing my car thanks to Richard Fernández! He was friendly, knowledgeable, and made the entire process smooth and stress-free. He took the time to understand exactly what I was looking for and made sure all of my needs were met. I never felt pressured, and he answered all of my questions with patience and honesty. If you’re looking for a great salesperson who truly cares about his customers, I highly recommend asking for Richard. Thanks again for the excellent service!
Writing this in response to my experience with Luis, my salesperson. Thank you for your service and keeping your end of the deal. I really appreciate your help throughout the process and getting the work done.
Richard Fernandez was transparent and patiently answered all my questions. I highly recommend him and would come back!
Luis did an amazing job go get your truck from my guy!!!!
(Translated by Google) I'm so happy with my husband's new purchase! We're both thrilled with Germán García's excellent service! Thank you, Germán! (Original) Estoy muy contenta con la nueva compra de mi esposo, estamos súper contentos con Germán García por su buen servicio! Gracias Germán!
I met with Luis to purchase a jeep, Luis was the 1st salesman ever I didn’t hate right away. He was great and got me into the jeep I wanted without all the hours of frustration that normal go along with purchasing a car. I love my new jeep and I’m very happy.
Josh Garza was really great! Made it easy for my purchase. Thank you Josh.
To be honest, I walked in just out of curiosity and nothing else, Kevin was an awesome sport either way and walked me through the options. Was awesome and didn't try to do no upselling or nothing like that.
Awesome service, a guy named Kevin was super dope, rarely had interactions like that, made my day.
Kevin was a great help all round, I appreciate his honesty!
I had a very smooth and quick car-buying process with German, my sales rep, and Amber in finance at Big Star Chrysler Jeep Dodge Ram!
I had an amazing experience shopping at big star with Luis. He made the experience hassle free and is very knowledgeable. Luis and the dealership went above and beyond to get us the best deal. They offered me the most for my trade in and I am in love with my new Jeep Grand Cherokee.
Luis was awesome! The dealership, compared to some others I had experienced in my car search, was very comfortable and clean! Lots of lounge space and courteous service…and again, Luis made it so easy!
When I say 10/10 I'm serious I have never met a more dedicated and amazing sales representative like Mr.Beau he seriously went above and beyond my expectations thank you a million times over brother seriously if you ever find yourself needing a new or used vehicle this is the man to see