Customer Testimonials


Clear Lake Dodge

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Google Nov 24, 2022

Everyone else was under stocked and overpriced. Shout out to my salesman TJ Boyd! Thanks for your help and professionalism. TJ made the process easy and acknowledged every concern I had. I’ll be back.

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Google Nov 19, 2022

Jason helped me answering all my questions and helped me get truck

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Google Nov 17, 2022

Excellent service dept Only place I go for work on my vehicles.

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Google Nov 16, 2022

It’s not easy shopping for a car and we had the best experience working with Richard Fernandez. He was extremely knowledgeable, friendly and all his attention was on us through the process! I would highly recommend asking for him if you plan on looking for a car there!

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Google Nov 14, 2022

If you are looking for an excellent sales rep please reach out to Richard Fernandez. We all hate going into a car dealership because you are uncomfortable. Maybe it's just me and I don't like to feel like you are just trying to sell me something. He made the experience great and also I recommend a few people to reach out. Process was really easy and I wasn't there for three plus hours which is what matters most. Remember if you are looking to purchase a new vehicle and are looking for a great experience reach out ...

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Google Nov 13, 2022

I came in knowing I was just looking around for a new family suv. I was set on a 2023 Traverse, but once again it doesn't ever hurt to look around for a good deal. I was so close to walking out, but the sales rep was good. They actually took the time and try to give me a good deal and worked something out with me. I ended up spending more than what I intended, at the end of it all. I was happy with the trade in value and the new vehicle I got.

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Google Nov 12, 2022

Kevin and Jessica, we're beyond helpful. In the years I have purchasing vehicles, this was the most fastest process ever! Very smooth, super patient and friendly customer service. Had all the answers to my questions. It's always good to have a peace of mind when making a big purchase. Thank You both.

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Google Nov 11, 2022

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Google Nov 10, 2022

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Google Nov 9, 2022

I am so happy with my brand new 2023 Jeep Wrangler 4xe! Y’all come see Kevin and he will get you right! Very personable and friendly. Also want to thank Timmie for making the purchase process smooth and stress free. Great service overall! 👏🏾👏🏾

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Google Nov 8, 2022

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Google Nov 6, 2022

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Google Nov 6, 2022

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Google Nov 5, 2022

Jason was very helpful and answered all my questions. Go see Jason at Big Star Dodge.

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DealerRater Nov 5, 2022

Kevin Babu, was a great salesman and no hassle! Quick and easy! I had a great experience with my Truck buying! Thanks again. Chris Deer Park

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Google Nov 4, 2022

Staff is great! Jessica was absolutely amazing. Make sure you ask for her during your next visit.

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Google Nov 3, 2022

Jasmine is the best person to go to if you’re ever in need to buy a new car. She really listens to what you need and how to really help you get it. Jasmine will make your entire process at the dealership pleasurable and smooth I promise you won’t regret it.

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Google Nov 3, 2022

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Google Nov 3, 2022

I financed my first car ever here! Jasmine got me the best deal. She was very pleasant to work with. I am very happy with my purchase. Ryan was the best finance person to walk me through the process! I ran into some issues on the paper work side, but he helped me through it. This was a 10/10 experience. If you’re looking for a car, this place is the place for you.

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Google Nov 2, 2022

Where do I start? Jasmine was the absolute best! From showing me the truck and knowing the answer to all my questions about it. i feel like I could've gone anywhere but I definitely made the right decision by going to see Jasmine at Big Star Dodge!

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Google Nov 1, 2022

Go see Jessica! Super personable and worked really hard with us to find cars that fit the budget and specs we were looking for!

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Google Oct 30, 2022

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Google Oct 29, 2022

Great dealership and great customer service! Jasmine was very helpful and found us the perfect vehicle at the perfect price! 10/10 would recommend!

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Google Oct 29, 2022

Jasmine was so pleasant to work with, very professional, efficient, and very knowledgeable! We love our Grand Wagoneer and we will forever do business with her!

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Google Oct 29, 2022

Jasmine was amazing throughout my mother’s buying process. Definitely will refer more of my friends and family!

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Google Oct 28, 2022

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Google Oct 27, 2022

It's been a month now after purchasing my new Jeep Gladiator from Kaityln F. I stopped by after work and did a quick test drive. After a quick back and forth negotiation, we agreed on a great price that I wanted to pay and was happy with! Kaitlyn made it simple and easy to work with. Definitely ask for her by name. Loving my Gladiator and the new car smell everyday! Thank you so much Kaitlyn F.

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Google Oct 25, 2022

We bought TWO cars from Jasmine, she made it ZERO hassle. We were shocked, they really have the best prices in Texas. We are so happy with the experience. She took this right off the showroom floor for us.

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Google Oct 25, 2022

We came in wanting something very different, Ms.Jasmine Perry worked with us and she met all our needs! My son loves his new charger, and we will be coming back and requesting her again and again! We love Big Star Dodge !

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Google Oct 24, 2022

I called into Gulfgate Dodge and spoke with CJ About a test drive with the Rubicon Jeep. Arrived 45 minutes later and had a great test Drive, did not think I would be driving away with a new vehicle. It was the easiest and quickest car purchasing I have experienced. If you are in the market to to purchase a new vehicle speak with CJ, you will ride out in a new car.

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Google Oct 23, 2022

Jason took his time and shared information on the heavy-duty ram trucks. He followed up on me, sending videos and answered all the questions I had. It was indeed a fantastic experience, and we will be back for my car! Kudos Jason!!!!

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Google Oct 23, 2022

We came in looking for a car and met Jason! He took his time to show us all the options and advised us on the best way to go in order for us to get our dream car! We couldn’t get it because of our low deposit, but we are sure to work it out and come back, thank you his encouragement! Thank you Jason!

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Google Oct 23, 2022

I have made many new vehicle purchases in the past with different dealers and working with Jerrid and the staff at Big Star was absolutely the easiest and least stressful experience I have have had buying a new vehicle. Thank You..

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Google Oct 21, 2022

Very pleased with my salesman Kevin Babu he listened to my needs made it a smooth process. Kevin even changed my battery out on my key remote. Extremely patient and understanding. Thanks again for your professionalism.

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Google Oct 21, 2022

Jason is a good man help extra miles to help people.

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Google Oct 21, 2022

Jason was a great salesman and was very knowledgeable about everything. Great guy. I really appreciated his patience and help.

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Google Oct 20, 2022

Great experience, Jason Chatron was very helpful in making sure we got what we were looking for. 100% would recommend.

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Google Oct 20, 2022

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Google Oct 18, 2022

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Google Oct 18, 2022

It was quicker then I thought it would take TJ helped me was really cool.

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Google Oct 18, 2022

Jason was very helpful with walking us through the order process for our new vehicle

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Google Oct 18, 2022

Jason helped me build my new jeep gladiator and was great throughout the whole process 🙂

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Google Oct 16, 2022

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Google Oct 16, 2022

Jessica Semien was great to work with. Highly recommend

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Google Oct 14, 2022

Excellent product! The sales people were pleasant and low stress. Excellent customer service.They found the perfect car for us.

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Google Oct 13, 2022

Jason helped me build my 2022 challenger jailbreak. Normally we think buying a car is a super stressful pain. Not with Jason, he was very and honest the whole time. I value a person that is truthful and able to explain things clearly. My next dodge will definitely be bought through him. Thanks big star dodge!

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Google Oct 13, 2022

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Google Oct 12, 2022

Richard was amazing! Very polite and caring. He helped me find exactly what I need for my family. Look for Richard he is amazing.

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Google Oct 9, 2022

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Google Oct 9, 2022

Kevin Babu was an excellent help ! He worked with me and my budget and gave tremendous service. I am very appreciative of him and the dealership. 5/5

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Google Oct 7, 2022

Really good service for Jeep maintenance

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Google Oct 6, 2022

Amber grantham

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Google Oct 6, 2022

Amber G. Is the best salesperson ive ever had the pleasure of working with she made buying my new ram 1500 night edition absolutely seemless and was super helpful and friendly the entire time. I will be buying from her in the future and I will send all my friends and family just to see her.

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Google Oct 6, 2022

Go see Amber she is amazing

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Google Oct 5, 2022

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Google Oct 4, 2022

Thanks Jason Chatron for the amazing experience in buying our truck! You rock!

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Google Oct 4, 2022

Jason was attentive but not overbearing. He was a pleasure to work with and I think he is an asset to your company. I will recommend Big Star and Jason to others.

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Google Oct 2, 2022

TJ was wonderful in meeting my needs and helping through the process. quick and hassle free! i would recommend to anyone

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Google Oct 1, 2022

Richard and Zach are great! Thanks for everything.

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Google Oct 1, 2022

Ronaldo was a great help. He scheduled me a ride with an amazing company, Alto, to get to work and back to the shop. He made sure my Jeep was taken care of as well. Great service. Would definitely recommend this service.

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DealerRater Sep 30, 2022

I got a 2091 RAM and Dennis my Sales Rep I saw the truck online and because of my job I could not come down to the dealership to look at it and test drive it. So, I just had to trust Dennis on what he was telling me was the truth. He went above the call of duty to help me feel good about buying the truck. I got the truck and drove it for about a month before writing this review. EVERYTHING Dennis said was the truth and EVERYTHING he said he would do HE DID. He is one ...

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Google Sep 30, 2022

Jessica was very helpful and knowledgeable. Made the whole process very smooth and efficient. Will def be back!

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Google Sep 29, 2022

I absolutely loved my experience. Jasmine P. was so patient and detailed. I got to test drive every car I looked at and was never once rushed or pressured. I loved the amount of dedication she took with me to find the perfect car for me. I 100% recommend Jasmine and this dealership. Thanks Big Star and Jasmine.

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Google Sep 27, 2022

We came in today and Jason was absolutely wonderful! very informative and patient with me! He answered all of my questions and at the end of the day I was able to drive away in my dream car!! Thank you Jason!!!

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Google Sep 27, 2022

Jason was a great help to us Thank you

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Google Sep 27, 2022

I had very great experience as a customer with my car trading. Caitlyn and Zachary have been fantastic!

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Google Sep 26, 2022

Jessica was professional and efficient. Made the process pretty painless

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Google Sep 25, 2022

During my 4 year association with Big Star Dodge and purchasing my 2 vehicles...2 months apart, my salesperson...Amber Grantham has continued to surpass expectations of customer service. She continues to help any way she can, including putting me in contact with the right person/department for my needs. My suggestion would be to promote her so others might follow her lead...Go Amber!!

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Google Sep 25, 2022

Jason was very helpful and answerd all my question and showed me a few new cars ask for jason he will get the job done.

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Google Sep 24, 2022

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Google Sep 24, 2022

Jason was great spent a lot of time with me tho it didn’t work out the experience is pleasant

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Google Sep 24, 2022

Rafael gave great service during my visit a Big Star Dodge! Communication was on point and I got my car back within a very reasonable time. I will be coming back to him for all my future needs!

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Google Sep 22, 2022

Had such a great experience! I was helped by Mehma who’s amazing and made the whole process easier and pleasant! Very happy with my purchase!!

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Google Sep 22, 2022

Showroom and bathrooms very clean. Fast great service!

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Google Sep 22, 2022

these cats make things happen! the guy named Sage is a wizard. calm, cool, and about that action... thanks chief! ✊🏿😎

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Google Sep 21, 2022

Go see Amber if you need a car! She’s the best hands down!!! Very nice and knows her stuff. ⭐️⭐️⭐️⭐️⭐️

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Google Sep 21, 2022

This place is amazing. Keith in the service department is amazing!!!!

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Google Sep 20, 2022

Mehma in the service department is very helpful. She’s my go to advisor!

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Google Sep 20, 2022

(Translated by Google) Ask for Jessica vast help (Original) Pregunta por Jessica ayuda vastante

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Google Sep 20, 2022

BEST CAR BUYING EXPERIENCE EVER! Kaitlyn Fischer was OUTSTANDING. She made it so easy! We bought our Yukon XL last year and now we bought our son a Jeep Renegade. Kaitlyn made sure we could easily do everything from home. (I have 6 month old twins, so sitting at dealership was going to be difficult.) We did the deal over the phone in 5 min. Made an appointment for pickup, where I was 30 min late. She still go us in immediately. The car was detailed and ready to go before we got there. All we had to do was sign the title ...

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Google Sep 20, 2022

Amber is the best! Friendly and very attentive!

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Google Sep 18, 2022

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Google Sep 18, 2022

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Google Sep 18, 2022

Miss Jessica and Keith were great help! Answered all questions efficiently.Highly recommend

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Google Sep 18, 2022

Very great service very fast and efficient . Would highly recommend . See Jessica

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DealerRater Sep 17, 2022

While having my 2017 Dodge Ram serviced and being walked past by numerous sales representees I was approached by Kaitlyn Fischer who had gotten up from her desk and asked if there was anything she could help with. I explained my vehicle was being serviced. The dealership had recently remodeled the showroom and waiting area. Mrs. Fischer pointed out the coffee machine, water dispenser and rest area waiting room area with cell phone chargers. Mrs. Fischer stated if I needed anything simply ask. I had browsed the website the night before and told her I would like to look at a ...

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Google Sep 17, 2022

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Google Sep 17, 2022

Jason Chatron was wonderful

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Google Sep 17, 2022

Jason Chatron was amazing.. If you need a car he’s your guy!!!

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Google Sep 17, 2022

Jason Chartron was amazing… He did everything to help me. If you’re in the market to buy he’s your guy!!!

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Google Sep 17, 2022

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Google Sep 17, 2022

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Google Sep 16, 2022

Eugene Owens best experience i’ve had with a car sales man strongly recommend

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Google Sep 16, 2022

Jason and laci answered all my questions. I've had very bad experience with car dealership over many years for the firts time I get the perfect sales people but unfortunately they didn't have the car I'm looking for but I will be back with in a week and I will call Jason or laci before I buy any where else

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Google Sep 15, 2022

Jason Chatron was my sales guy. Very professional, answered all my questions, and was very fun to talk to.

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Google Sep 15, 2022

Awesome experience with Eugene Owens fast and easy process, first time i go to a dealership and don't feel ripped off i would definitely recommend people to come here to get a fair deal on a car

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Google Sep 14, 2022

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Google Sep 13, 2022

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Google Sep 13, 2022

What a painless purchase. This was our official transition from car to truck. No pressure and all understanding. Good test drive route to get a feel of the vehicle. Showed us the ins and out of the removable body frames and infotainment. Dennis was extremely attentive to our vehicles goal and guided us to a smooth purchase. Highly recommend Dennis for your future desired vehicle.

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Google Sep 12, 2022

Jessica at Big Star was amazing! Buying a vehicle can be challenging, but she made the process as painless as she could. We live about 250 miles from the dealership and had found the vehicle we wanted online. Jessica took the time to answer every question (and there were tons) we had, as well as being honest and upfront about costs before we went on site. Also, it was my sons first car and she made it a memorable event for him. I would highly recommend working with this dealership.


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